What it is like to be an employee at Civica: a great example of a modern workplace.

Three ways to boost people’s happiness at work 

The modern workplace is changing to reflect the changing aspirations of today’s employees -from flexible mobile working to ideas such as a four-day week. As an Investors in People Gold organisation, Civica is a technology company committed to continually investing in its people and constantly embracing new ideas to meet its employees’ evolving needs. Here are just three of the ways in which Civica keeps us engaged and happy… 

A little thanks goes a long way 

So how do I feel Civica rewards and recognises its people? Across the globe we have an online Praise system where we can thank our colleagues for the work that they do by sharing a short message that goes directly to them and their line manager. And, for those colleagues who do something out of the ordinary for either Civica as a business or its customers, we are awarded points to ‘spend’ on treats or gifts. 

Alongside this, there’s the opportunity to attend the annual Civica employee awards which celebrate the people who have achieved great things and made a real difference throughout the year. Those shortlisted are invited to a special evening of celebrations to recognise their contribution to Civica globally. 

Health at the heart 

Studies show that one in four people will suffer with a mental health problem at some point in their lives. I always feel that Civica is committed to ensuring that we, as employees, are supported in every aspect of our lives, and offered a physically and mentally healthy workplace. 

For those of us who require medical support there are a range of options in place to help, all accessible on our online Wellbeing hub. 

The Employee Assistance Helpline (EAP) is somewhere for us to turn to when we need support and reliable information, as well as help over the phone. We even have access to Sanders Fitness, which provides a comprehensive health and wellbeing programme. 

When it comes to health, the Best Doctors scheme means we can receive a second medical opinion from a specialist for both ourselves and our families, if faced with a condition that affects our everyday lives. If we’re unfortunately affected by long-term health conditions, RedArc is a personal nurse service that provides practical and emotional support. 

But, my favourite idea is our very own, recently launched, Mental Health Champions: a group of internal people who are trained to help anyone across Civica with mental health issues. These are just some initiatives to make sure we are always feeling our very best. 

Training talent 

More than 40% of young people recently told a poll run by The Independent that they felt ill-prepared for work and lacked the soft skills and confidence needed to go far in employment. 

The Civica Academy houses our learning and development programmes, built around the company’s core values of Knowledge, Integrity and Action. They’ve brought together like-minded training, coaching and mentoring experts to create the global Academy Team, who are committed to developing a high performing learning environment that continually supports us as people.

With the technology industry constantly changing, along with shifting expectations from a new generation of employees, it will be interesting to see how all of these approaches relate to your own organisations and where your workplaces culture is headed next. 

Ellie Bell, Marketing, Civica